Registration must be completed by all new students with a one-off registration fee of 150AED.

Online lesson package gets 1 free of charge online lesson with same duration as per online lesson package.

Family package 10% discount is applicable for minimum 2 pupils/persons from same family.

Combo package 10% discount is applicable for pupils/persons who attends two or more different packages

(Family and Combo package 10% discount offer cannot be used together at the same time.)

All fees of packages will be paid in advance. In the event that the customer does not agree to pay for previously agreed package or withdraws the payment for any reason, then they are liable to pay the full lesson fee for each individual class.

All communications for booking and rescheduling of lessons and making payments etc. must be done directly with your teacher.

All fees are NON-REFUNDABLE but transferable.

Colors of Sounds will not operate during UAE and Islamic holidays which are subject to change as per government and KHDA announcements. Classes will operate during school half-term holidays, but lessons can be frozen by parent/student or teacher at least 7 days prior the term break holiday.

Colors of Sounds may take photos and videos during lessons and performances to be used for marketing, social media and other publications as required.

Your lessons will be booked at a regular time slot each week, for your full course ahead. Should you wish to change this time, please advise the teacher at least a week in advance, the lesson will be rescheduled if there is availability.

Renewal of your course must be made a minimum of 1 lesson prior to the end of your current course. Teacher will try to reserve your same lesson schedule where available, however, times cannot be held on the timetable without payment, and teachers cannot be responsible for following up on students to rebook their courses. Therefore to secure a fixed time for a period ahead we offer longer packages.

A Minimum of 24 hours notice must be given in writing if a student cannot attend a class as per schedule.

The maximum cancellation is 2, but only for 3 months packages.

A make-up lesson will be given at the availability of teacher’s schedule, and must be booked at least on the end of the package duration. If a lesson is missed or less than 24 hours notice is provided, no compensation can be given this includes illness and emergency, etc.

If the teacher is unavailable for make-up lessons at the offered times, then the lesson is forfeited, Make-up lessons cannot be carried forward beyond the package expiry.

Should a lesson be canceled by Colors of Sounds due to public holidays or a teachers absence, a replacement lesson will be offered at the earliest convenience during the course dates and cannot be carried forward beyond the package expiry.

Colors of Sounds reserves the right to change schedule and teachers at any necessary time, the student will be reassigned an appropriate teacher or offered to freeze until their teacher is available again, refunds will not be given where a teacher leaves.

Students are require to have their instrument and required books for class and to practice at home as needed. Failure to practice or not having adequate books may impact on the students progress.

Packages can be frozen during term breaks holidays, summer break July-August.

The grace period of packages can ONLY be used for freezing and NOT for makeup lessons.

Makeup lessons should be booked in the same week or before the next lesson.